Tracing a bad mannered freelance marketeer

June 24th, 2007

I came online today (Sunday) after a weekend hard at work (working undercover for one of the most famous department stores in London) and found people talking about me.

The only information was a name, which turned out to be incorrect or perhaps false, an email address and a couple of mobile numbers.

After looking for the address based on the name without success, I started to play around with the mobile numbers. Of course, I rang them first to test if they were still in existance. The old number was constantly engaged and the new one went unanswered.

I had explained to the client that obtaining an address from the mobile number is usually illegal due to the Data Protection Act. However the number had been published on a website which had an address as well. From that I was able to cross reference that address to my databases and came up with the guys real name and his partners contact numbers. My client was then able to have a conversation with him.

The client then said the following nice things about me;

“I was recently let down by a freelance telemarketer who ‘disappeared’ and would not reply to calls or e-mails. Whilst he had not been paid so that I was not out of money, he had my information and I did not know who he had called on behalf of my company - which meant that either I would not follow through on commitments made to them on behalf of the company or I would end up calling them again and look really bad. Salgado within minutes of getting what little data I had tracked him down via his partners online business allowing me to track him down via the website number. And all of this was on a Sunday, as well.

This was wonderful service. I was seriously annoyed at being treated in this way, and somewhat frustrated by my inability to do anything about it. I now know where he got with the campaign and can take over from there and have the satisfaction if being able to demonstrate that I take customer care and my business’ reputation very seriously.

So thank you Salgado Investigations!”
__________________
Lisette
HireScores.com - rating recruitment
HireScoresForum
mlh global hr consulting

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Tracing: My good deed for the week

June 21st, 2007

I just did a tracing job (Pro-bono) for an OAP who was receivng what she called pornographic material through the post.

Inspite of writing a letter to the PO POX address, the material was still coming through her letterbox. From the PO Box i was able to find out the name of the company who are a legitimate direct marketing company in kent.

I was able to talk to one of the directors who was very apologetic and promised to take their names of his database.

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Unusual Trace: From Salgado Investigations Case Files

May 12th, 2007

I was having my sunday dinner one weekend, when I received a telephone call from a lady who was out of her mind with worry about her eldery father who had gone missing from her house in Devon earlier in the day.

My new client explained that her mother had died a couple of years ago and that her father was often confused and did not remember that she had died. My client believed that her father may have made his way back to his old house in Redhill in his car.

The client requested that I drive to Redhill and locate her father while they would be making their way from Devon but that it would take them at least 3 hours to get there.

After agreeing a price I arrived at her father’s old house in 20 minutes. The current occupants informed me that an old man had knocked on the door but they had turned him away.

I began driving and checking every pub in the area. After 20 minutes of this, the client rang me to tell me that her father had rung her mobile from a BT phone box but that she did not get the number.

After a bit of research with BT, who it seemed had taken most of the public phone boxes out of the area, i discovered that there were only two left in that area.

Naturally i eventualy found the old man at the second phone box and waited with him for approximately 2 hours until the my client and her brother arrived.

I went home after a job well done.

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